NHTSA Complaint #11222467 — 2016 CHRYSLER 200

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11222467
Vehicle 2016 CHRYSLER 200
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

STARTING IN OCTOBER 2018 THIS CAR HAS CUT OFF ON ME FOR NO REASON AT ANY GIVEN TIME. I WILL BE DRIVING AND IT WILL CUT OFF AND TELL ME TO SHIFT INTO PARK. SOMETIMES IT CRANKS BACK UP OTHER TIMES IT DOESN'T. I HAVE TAKEN IT TO LANDMARK CHRYSLER FIVE DIFFERENT TIMES. EACH TIME I AM TOLD THAT IT'S A DIFFERENT PROBLEM. AND EACH TIME THE CAR DOES THE EXACT SAME THING AGAIN. THIS HAS ENDANGERED MY LIFE AND THE LIFE OF MY TWO YEAR OLD SON. AFTER COMPLETING TWO DIFFERENT OIL CONSUMPTION TEST LANDMARK(MORROW,GA) STILL HASN'T BEEN ABLE TO DIAGNOSE THE PROBLEM SO THE WARRANTY COMPANY WON'T FIX THE CAR. THEY KNOW THAT IT'S USING TOO MUCH OIL BUT THEY CLAIM THEY DON'T KNOW WHY. THIS CAR IS A SAFETY HAZARD AND NOTHING IS BEING DONE ABOUT IT. THEY JUST TRY TO GET YOU TO TRADE IT IN FOR ANOTHER CAR WITH A HIGHER PAYMENT. THIS PROBLEM REALLY NEEDS TO BE INVESTIGATED BEFORE IT CAUSES SOMEONE THEIR LIFE. I HAVE BEEN DRIVING ON MAJOR HIGHWAYS WHEN THIS CAR HAS CUT OFF WITH NO WARNING AND NARROWLY MISSED BEING HIT BY A SEMI TRUCK. I HAVE FILED A COMPLAINT WITH CHRYSLER CORPORATE BUT THAT HAS GOTTEN ME NO WHERE BECAUSE THE PERSON I SPEAK WITH (WILL IN CUSTOMER CARE) DOES NOTHING AND CLAIMS THAT HE DOESN'T HAVE A SUPERVISOR THAT I CAN CONTACT.

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