NHTSA Complaint #11707530 — 2016 CHRYSLER 200

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11707530
Vehicle 2016 CHRYSLER 200
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

During acceleration, thick white smoke began to come out tail pipe. Car instantly turns off in the middle of the street in rush hour traffic while I had my 4 year old daughter in the car. Police threatened to impound car if not moved immediately. Had to pay a hefty tow fee twice to get the car to the dealership. Somehow oil and coolant had mixed together in the engine. Dealer said I’ll need a completely new engine. I’ll have to pay 1600 to get a diagnosis of the “exact” problem once they tear down the engine. At that point warranty company will come out to see IF they can help. I was quoted a possible 12,000 job. I’ve had this car for 7 months and had done all routine work since. I’m so hurt smh

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