NHTSA Complaint #11222115 — 2014 FORD ESCAPE

AROUND 60,000 MILES MY VEHICLE BEGAN TO EXPERIENCE INTERMITTENT INSTRUMENT PANEL FAILURES DURING WHICH ALL GAUGES INCLUDING GAS, TEMPERATURE, AND SPEEDOMETER, FAIL TO LIGHT UP OR MOVE AND NONE OF THE WARNING LIGHTS (IE: SERVICE ENGINE, LOW FUEL, ETC) ARE ABLE TO LIGHT UP AS THE WHOLE DISPLAY IS SHUT DOWN. THIS ALSO FREQUENTLY IMPACTS MY TOUCH SCREEN DISPLAY, STEREO, AND A/C/HEAT, AS NOTHING WILL TURN ON, LIGHT UP, OR WORK. THE ISSUE BEGAN A FEW RANDOM TIMES WHEN I FIRST STARTED MY VEHICLE AROUND 6/12/19, BUT EVERYTHING WOULD RESOLVE ITSELF WITHIN 1-2 MINUTES OF DRIVING. WITHIN A FEW WEEKS, THE ISSUE STARTED OCCURRING MORE FREQUENTLY AND NOW THE INSTRUMENT PANEL WILL SOMETIMES SHUT OFF WHILE DRIVING STRAIGHT, TURNING, ETC. I AM STILL ABLE TO DRIVE THE VEHICLE WITH NO ISSUES, FOR NOW, BUT I AM UNABLE TO SEE IMPORTANT SAFETY FEATURES SUCH AS THE SPEEDOMETER OR WARNING LIGHTS.