NHTSA Complaint #11219896 — 2016 MAZDA CX-5

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11219896
Vehicle 2016 MAZDA CX-5
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 27,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

27.500 MILES I NOTICED MY PASSENGER DAY RUNNING LIGHT WAS DIMMER THEN THE DRIVERS AFTER A COUPLE OF DAYS IT PROGRESSES TO RAPID FLICKERING. ONLINE THERE ARE 100'S OF CONSISTENT REVIEWS OF THE EXACT PROBLEM HAPPENING TO THE ORIGINAL FACTORY HEADLAMP ASSEMBLY - K070-51-031C (LED HEADLIGHT RIGHT SIDE) - K070-51-041C (LED HEADLIGHT LEFT SIDE), BUT AFTER A 1500$ PER HEADLAMP ASSEMBLY REPLACEMENT WITH THE NEWER VERSION UNIT(R) HEAD LAMP RIGHT WITH LED KA0G-51-031J - UNIT(L) HEAD LAMP LEFT WITH LED KA0G-51-041J THE PROBLEM SEEMS TO BE RESOLVED. ANOTHER THING TO NOTE IS WHEN I HAVE TO PAY FOR A REPLACEMENT THE NEW VERSION WILL BE LESS BRIGHT AND SLIGHTLY DIFFERENT COLOR WHICH WOULD BE ALMOST AS ANNOYING DISTRACTING TO OTHER DRIVERS AS THE FLICKERING DAY RUNNING LIGHT WHICH IN MY OPINION SHOULD BE RECALLED TO AVOID ANY SAFETY HAZARDS REGARDING THESE SPECIFIC FAULTY BATCH OF LIGHTS. PLEASE GOOGLE SEARCH CX-5 FLICKERING HEADLAMP AND SEE THE 100'S IF NOT 1000'S OF REVIEWS CLAIMING THE SAME. I REALLY WAS HOPING PUTTING THE MONEY INTO WHAT I THOUGHT WAS A SOLID VEHICLE WITH LED LIGHTING ALL THE WAY AROUND WOULD HELP ME STAY MORE SAFE ALTHOUGH ALL IT HAS DONE IS PUT OTHERS, AND MYSELF AT RISK AS WELL AS COSTING A LARGE AMOUNT OF MONEY. AND WITH THE RELEASE OF A NEW VERSION OF THE SAME LIGHT ONLY REINFORCES THE CLAIMS OF THE FAULTY BATCH OF LIGHTS. WHICH SHOULD LAST 55,000 HOURS OR A LIFETIME OF THE VEHICLE. THANKS FOR THE TIME AND CONSIDERATION FOR MY SAFETY ISSUES.

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