NHTSA Complaint #11209159 — 2016 CHRYSLER 200

2016 CHRYSLER 200S WITH JUST OVER 27,000 MILES STARTED ON FIRE DUE TO AS OF YET UNDETERMINED CAUSE, 1000 MILES AFTER BEING INSPECTED BY 2 DEALERSHIPS, AND ABOUT 2000 MILES AFTER OIL CHANGE AND INSPECTION BY A THIRD DEALERSHIP. THE CAR WAS DECLARED TOTAL LOSS BY STATE FARM INSURANCE. ([XXX], MIKE O'BRIEN) THE CAR WAS LISTED IN WELL MAINTAINED CONDITION AT THE TIME OF LOSS. AT THIS TIME STATE FARM HAS BEEN TOLD BY THERE CORPORATE THAT NO FURTHER INVESTIGATION AS TO CAUSE WILL BE CONDUCTED. THE FIRE HAPPENED ON THE SIDE OF 275N NEAR EUREKA ROAD EXIT ON 9 APRIL 2019. MY WIFE [XXX]. (MICHIGAN STATE POLICE METRO SOUTH POST #22,[XXX]) -OIL CHANGED AT SUBURBAN CHRYSLER IN NOVI BEFORE LEAVING FOR THE APPROXIMATELY 1000 MILE TRIP AND WEEK IN FL. -DURING STAY, THE CAR SMELLED HOT SO SHE TOOK IT TO SUNSET CHRYSLER ([XXX]) IN SARASOTA, FL. PERSONNEL AT DEALERSHIP WERE RUDE, AND TOLD HER HER CAR'S STATE OF CLEANLINESS WAS CAUSING THE SMELL. -MY WIFE NEEDED TO DRIVE HOME IN A COUPLE OF DAYS AND WAS STILL CONCERNED. ONE THING THAT I HAD HER CHECK WAS COOLANT WHICH WAS LOW AND HAD NOT BEEN NOTICED BY SUNSET. SHE THEN TOOK THE CAR TO A SECOND DEALERSHIP (DOUGLAS JEEP CHRYSLER DODGE RAM, FL ([XXX]) FOR INSPECTION. DOUGLAS, WHILE MORE POLITE, CONDUCTED COOLANT SYSTEM AND OTHER CHECKS, BUT DETERMINED THERE WAS NO ISSUE WITH THE VEHICLE. THE SERVICE DEPARTMENT GUARANTEED MY WIFE THAT THE VEHICLE WAS SAFE TO DRIVE BACK TO MICHIGAN AND EVEN WENT ON TO SAY THAT THEY WOULD NOT LET AN UNSAFE VEHICLE LEAVE THE SHOP. -THAT SAME NIGHT I CONTACTED CHRYSLER WHO INITIATED THEIR OWN INVESTIGATION. ([XXX])FCA REFUSED TO COMMENT ON THE SOURCE OF THE FIRE OR TO HONOR THE WARRANTY ON THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT