NHTSA Complaint #11665035 — 2016 CHRYSLER 200

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11665035
Vehicle 2016 CHRYSLER 200
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Vehicle has 46,000 miles on odometer. A year ago the "Service Airbag System" light would intermittently illuminate. It is now staying lit all the time. I was speaking with an acquaintance as they had the same vehicle. Theirs caught on fire under the seat in the electrical connection box for the airbag. I took it to a few of our local mechanics and they say it is a substantial safety issue as they pulled the codes B0028-13 and B0020-13. Right side and left side seat deployment squib circuit open. The airbags will not deploy upon impact. The consensus from the mechanics was that Chrysler has known this is a common problem in these vehicles and needs to address the repair. After calling Chrysler and finding out they do know this is a problem in design it will still cost $4000.00 to repair as it's not covered under warranty. This vehicle is unsafe and it makes me wonder how many people are driving these vehicles not knowing the potential danger. It will be going to the dealership when one of them can "fit me in".

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