NHTSA Complaint #11206465 — 2017 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11206465
Vehicle	2017 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	May 3, 2019
Date Filed	May 9, 2019
Mileage	3,114 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE LEXINGTON PARK FORD LINCOLN DEALER (301-863-8111, 21575 GREAT MILLS RD, LEXINGTON PARK, MD 20653) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE LEONARDTOWN FORD DEALER (301-475-3111, 26322 POINT LOOKOUT RD, LEONARDTOWN, MD 20650) WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST AND REPLACED THE BATTERY BUT THE FAILURE RECURRED. THE BATTERY WAS CHANGED TWO TIMES WITHIN THE YEAR. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 3,114. *BF CONSUMER STATED FAILURE STILL NOT REMEDIED.*JB

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