NHTSA Complaint #11186128 — 2014 TOYOTA SIENNA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11186128
Vehicle	2014 TOYOTA SIENNA
Component	WHEELS
Date of Incident	March 11, 2019
Date Filed	March 12, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY SIENNA MINIVAN WITH 38K MILES TOLD NEEDS 4 NEW TIRES. PURCHASED CERTIFIED PREOWNEN-21KMILES- REPORT GAVE TIRES OK- PAID $26K- TIRES ROTATED 1/2019 NO WORD OF TIRE DRY ROT- MARCH 2019 TOLD 1/4 IN TREAD AND ROT STARTING. READ CARGURUS ON LINE AND 20 PAGES OF E-MAIL REPORTS OF TIRE FAILURES AT 20-30K MILES ON SIENNAS- MULTIPLE REPLACEMENTS NECESSARY. NO DISCLOSURE OF THIS ONGOING PROBLEM BY DEALER. THIS PRESENTS DANGER ON THE ROAD IF TIRES NOT REPLACED AND ECONOMIC HARDSHIP TO CAR OWNERS.

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