NHTSA Complaint #11020294 — 2014 TOYOTA SIENNA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11020294
Vehicle	2014 TOYOTA SIENNA
Component	WHEELS
Date of Incident	August 20, 2017
Date Filed	August 29, 2017
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

OUR SIENNA HAS EXPERIENCED UNREASONABLY EXCESSIVE TIRE WEAR EVEN WITH PROPER ROTATION. THE VEHICLE HAS BEEN DRIVEN NORMALLY AND NEVER BEEN IN AN ACCIDENT OR HAD A MAJOR MISALIGNMENT-CAUSING ISSUE. THE OUTSIDE TREAD OF THE FRONT TIRES HAS BEEN ESPECIALLY AFFECTED. THIS HAS LEAD TO EXCESSIVE RISK WHILE DRIVING UNDER NORMAL ASSUMPTIONS ABOUT TIRE WEAR. THE IMAGE UPLOADED SHOWS THE FRONT TIRE (TOP) AND REAR TIRE (BOTTOM). THE WEAR IS ON THE TOP TIRE ON THE RIGHT SIDE OF THE IMAGE. NOTE THAT BOTH SIDES OF TIRES WERE NEARLY IDENTICAL, INDICATING A TOE ISSUE OR THAT THERE IS A TOYOTA DESIGN ISSUE THAT LEADS TO EXCESSIVE WEAR. INCIDENTALLY, ONLINE FORUMS AND TOYOTA DEALERSHIP EXPERIENCES HAVE SHOWN THIS TO BE A CONSISTENT AND COMMON PROBLEM

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