NHTSA Complaint #11698149 — 2014 TOYOTA SIENNA

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER issue reported to NHTSA

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Complaint Details

ODI Number 11698149
Vehicle 2014 TOYOTA SIENNA
Component ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Date of Incident
Date Filed
Mileage 187,391 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Odometer Fraud. The contact purchased a 2014 Toyota Sienna. The contact stated that upon taking the vehicle to a dealer for an oil change, it was discovered through the Carfax report that there was a mileage discrepancy. The vehicle was a private sale through Facebook Market Place. At the time of purchase, the vehicle mileage was 146,000, but upon retrieving the Carfax report, the contact discovered that the mileage was 187,391 on the State inspection report dated June 18, 2025. The issue had not been reported to another agency.

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