NHTSA Complaint #11489474 — 2014 TOYOTA SIENNA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11489474
Vehicle 2014 TOYOTA SIENNA
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The van seems to prematurely wear tires out before their service life expectancy. I've owned the van for seven years, and I've had to purchase over five complete sets of tires. The front tires wear-out much faster than the rear tires, and do not last more than 15K miles. I've had several alignment jobs done, both (L&R) control arms replaced, ball joints, and struts - the van still wears out tires regardless of tire brand. I suspect the must be a design flaw causing premature wear and tear on tires on the front of the van, as I just replaced another set of tires from the Yokohama brand recommended for the van. I've asked Toyota, and they claim ignorance of such a problem. It is my desire to make this problem known, and to have the Government investigate if there is an design flaw in the Sienna van which is causing rapid part failures.

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