NHTSA Complaint #11142465 — 2008 SUBARU OUTBACK

STICKY, MELTING DASHBOARD, SHINY AND REFLECTIVE IN DIRECT SUNLIGHT CREATING VISIBILITY PROBLEMS, UNSURE HOW IT WILL REACT IF PASSENGER AIRBAG MUST BE DEPLOYED THRU DETERIORATING DASHBOARD, AFFECTING RESALE VALUE. DASHBOARD LITERALLY COMES OFF ON HANDS OR WIPING RAGS, POSSIBLE RELEASE OF CHEMICALS INTO INTERIOR? SUBARU WILL ONLY ADDRESS 1/3 OF THE DEFECT REPAIR COST. TOTAL AVERAGE COST FOR REPLACEMENT IS APPROX $1500-1600.00, ACTUAL DASHBOARD ITSELF RETAILS FOR $502.50 FROM DEALERS AND IS APARENTLY AVAILABLE WITHIN A FEW DAYS WHEN ORDERED. SUBARU GAVE CREDIT FOR $500.00, ALMOST COVERING THE COST OF THE DASHBOARD / COVER ONLY*** APPROX. $1000 .00 IN LABOR MUST BE PAID BY CUSTOMER. CAR IS IN OTHERWISE IMMACULENT CONDITION. THIS IS A DEFECT AFFECTING SAFETY, AND IS A KNOWN PROBLEM WITH SUBARU EFFECTING ALL OF THIS MODEL AND SIMILAR MODELS WITH HIGH SUN EXPOSURE. IT IS ALSO CROSS MANUFACTURER AFFECTED, IE; TOYOTA, NISSAN, ETC. THEY HAVE TAKEN THE ROLE OF RECALL AND REPLACE. SUBARU HAS NOT TO DATE. SUBARU IS AWARE THAT THIS IS A SERIOUS PROBLEM YET REFUSES TO ACCEPT FULL RESPONSIBILITY FOR.