NHTSA Complaint #11390985 — 2008 SUBARU OUTBACK

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11390985
Vehicle 2008 SUBARU OUTBACK
Component AIR BAGS
Date of Incident
Date Filed
Mileage 79,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

[2008 SUBARU OUTBACK WITH 82,000 MILES, TAKADA AIRBAG REPLACEMENT JULY 2020]. AIRBAG WARNING LIGHT (RED) ILLUMINATED ON THE DASHBOARD INSTRUMENT PANEL AS SOON AS THE CAR IS TURNED ON AND REMAINS ON AS LONG AS THE ENGINE IS RUNNING WHETHER MOVING OR STATIONARY. THIS IS NOTIFYING THE DRIVER THAT THE AIRBAG SYSTEM IS INOPERABLE AS STATED BY MULTIPLE MECHANICS, SUBARU MECHANICS AND SUBARU SERVICE MANAGERS OVER DOZENS OF BLOGS AND EVEN THE SUBARU WEBSITE. OVERHEAD CONSOLE (IN MAP LIGHT GROUP) SHOWS PROPER NOTIFICATION OF SEATBELT NEED AND AIRBAG ACTIVATION WHEN WEIGHT IS EXERTED ON PASSENGER SEAT SURFACE, BUT WITH THE AIRBAG RED WARNING LIGHT LIT ON THE DASHBOARD, THE PASSENGER, AND POSSIBLY DRIVER AIRBAG, IS TOTALLY INOPERATIVE. THIS IS A SERIOUS SAFETY ISSUE AND NEGLECT BY SUBARU IN ADDRESSING THIS SAFETY PROBLEM IS OF IMMEDIATE CONCERN. HUNDREDS OF SUBARU OWNERS, MANY NOT DIRECTLY REPORTING TO NHTSA, HAVE COMPLAINED ABOUT THIS SERIOUS SAFETY ISSUE, BUT NOTHING HAS BEEN DONE.

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