NHTSA Complaint #11675597 — 2008 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11675597
Vehicle 2008 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

Lost use of my brakes. Could have been killed. Recall WQK-47 was improperly addressed by using rust inhibitor as band-aid. My opinion and that of a 25+ year ASE certified mechanic. I originally wanted the lines replaced and subaru refused, cheaped out and used the inhibitor. It obviously was an ineffective solution since the whole reason for the recall is now an issue with my car. The lines should have been replaced and really sealed, not cheaply coated with an aerosol spray. The car might be older but is far from rusted out. The other brake lines are just fine. I was expecting something from subaru, cover the parts or labor at least but nothing.. Their fix was only "preventative" not actually fixing the problem.

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