NHTSA Complaint #11490032 — 2008 SUBARU OUTBACK
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11490032 |
| Vehicle | 2008 SUBARU OUTBACK |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
When I braked downhill the main brake line, from front to rear, ruptured underneath in the middle of the Subaru. This car came from Wisconsin and apparently had a lot of rust, caused by salt, affecting the steel brake lines. Subaru calls Wisconsin the Salt Belt. I could avoid an accident, using the parking brake. I looked up recalls recently and learned that 2 recalls have been offered by Subaru. Only the first one was carried out: In 2014, after "6 years of rusting", they applied wax on the already rusted brake lines, to no avail. The second recall (there is a 40 pages document issued by Subaru) would require replacement of all 4 main brake lines, "in any cases of rupture". I contacted Subaru of Gwinnett (Georgia) and then SOA Subaru of America, case number 2210041700431 in order to get the second recall carried out, which was denied. I was told "Subaru has no further obligation, because the first recall was successfully (!) done" - in spite of the rupture! Now the vehicle, which has gotten a makeshift repair in the meantime, must be considered unsafe and a danger in public traffic. There is a reason why Subaru requires replacement of all 4 main brake lines in case of rupture: It can happen again; all 4 are equally affected by rust. I want to keep this car, it's our daily driver, and I want the second recall performed. (Repair invoice of makeshift repair available, can be sent separately, $550.)
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