NHTSA Complaint #11131642 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11131642
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	STRUCTURE:BODY
Date of Incident	September 21, 2018
Date Filed	September 26, 2018
Mileage	5,029 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE ON TRAFFIC 20-30 MILES JUST AFTER THE 34MILES BATTERY CHARGED RAN OUT AND WHEN THE CAR SWITCHED TO ENGINE MODE THE CAR STALLED IN THE MIDDLE OF THE I80 HIGHWAY. FOLLOWED ON SCREEN INSTRUCTION TO RE START THE ENGINE AND STARTED AFTER A MINUTE OR TWO AND RAN AT A SPEED BELOW 30MILES PER HOUR TO A CARPARK. AMBER ENGINE LIGHTED UP AND BURNING SMELL. I LEFT AND CHARGED IT IN THE CARPARK AND MANAGED TO GO HOME NORMALLY WHILE USING BATTERY CHARGE. WENT TO THE DEALERSHIP AND SAID THAT ITS AN ONGOING ISSUE AND THAT CATALYTIC CONVERTER IS BROKEN AND COULD TAKE A WHILE AS IT IS ON BACK ORDER. SO I AM ON RENTAL NOW BUT DON'T KNOW WHEN WILL THE CAR BE FIXED. *DT *TR

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