NHTSA Complaint #11130328 — 2016 CHRYSLER 200

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (708-801-3090, LOCATED AT 17225 TORRENCE AVE, LANSING, IL 60438) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW. THE TECHNICIAN TOPPED OFF THE OIL, BUT THE FAILURE RECURRED AFTER 700 MILES. THE CONTACT WENT BACK AND FORTH TO THE SAME DEALER AND THE OIL WAS REFILLED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND RECOMMENDED AN OIL CONSUMPTION TEST BE CONDUCTED. THE FAILURE RECURRED AND THE MANUFACTURER ORDERED THE DEALER TO PERFORM A DIAGNOSTIC TEST. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,424.