NHTSA Complaint #11118367 — 2016 CHRYSLER 200

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11118367
Vehicle 2016 CHRYSLER 200
Component ENGINE
Date of Incident
Date Filed
Mileage 40,463 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.

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