NHTSA Complaint #11084633 — 2014 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11084633
Vehicle	2014 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	April 7, 2018
Date Filed	April 11, 2018
Mileage	33,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS DRIVING ON THE INTERSTATE IN THE LEFT LANE GOING ABOUT 74 MPH WITH MY CRUISE CONTROL ON AND USING MY NAVIGATION WHEN THE SCREEN SUDDENLY WENT BLANK AND THE CAR STARTING SLOWING DOWN AND EVERYTHING SHUT DOWN. THE TRAFFIC WAS VERY HEAVY AND I HAD TO SWERVE OVER 3 LANES OF TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. OTHER CARS AND TRUCKS WERE HONKING THEIR HORNS AND SWERVING AROUND ME. I WAS VERY LUCK NOT TO BEEN INVOLVED IN A SERIOUS ACCIDENT. AFTER I GOT TO THE SHOULDER OF THE ROAD I TRIED SEVERAL TIMES TO RESTART MY VEHICLE AND WAS UNABLE TO. I WAITED ABOUT 5 MINUTES AND TRIED AGAIN TO START IT AND WAS UNABLE TO DO SO. I CALLED AAA AND AND TOW TRUCK CAME ABOUT 20 MINUTES LATER AND WHEN HE GOT IT IT STARTED UP AGAIN. THE CAR HAS A LITTLE OVER 33,000 MILES AND I BOUGHT IT AS A PRE-OWNED CERTIFIED CAR FROM THE BRANDON FORD DEALERSHIP ABOUT 9 MONTHS AGO.

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