NHTSA Complaint #11083811 — 2012 MAZDA CX-9

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11083811
Vehicle	2012 MAZDA CX-9
Component	POWER TRAIN
Date of Incident	April 6, 2018
Date Filed	April 7, 2018
Mileage	33,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I JUST HAD ONLY 33K MILES ON MY 2012 MAZDA CX-9, THE TRANSFER CASE BROKEN FROM INSIDE YESTERDAY MORNING (FRIDAY APRIL 6TH 2018) WHEN I COMMUTE FROM HOME TO WORK. I WAS DRIVING ON A NEIGHBORHOOD ROAD GO STRAIGHT. FIRST THE LOUD NOISE RAISE FROM UNDER HOOD THEN THE SUV LOST POWER. LUCKILY I HAVE ROOM TO PULL OVER AND PARK IT AT SIDE OF THE ROAD. IT DID PUT ME AND PUBLIC IN DANGER BY THE FAULTY TRANSFER CASE. I HAVE TO CALL A TOW TRUCK TO GET MY SUV TO AUTO SHOP. SERVICEMAN CALLED ME THIS MORNING AND TOLD ME THAT I NEED TO REPLACE THE BAD TRANSFER CASE.

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