NHTSA Complaint #11163791 — 2012 MAZDA CX-9

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11163791
Vehicle	2012 MAZDA CX-9
Component	POWER TRAIN
Date of Incident	December 28, 2018
Date Filed	December 28, 2018
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE TRANSMISSION WAS SHIFTING HARD BETWEEN 4TH AND 5TH GEAR. MY WIFE BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE THE AIR BAG RECALL DONE. THEY THEN CHARGED US $122 TO UPDATE THE TRANSMISSION PROGRAM TO CORRECT THE FACTORY ISSUE. NOW IT SHIFTS FROM 6TH TO 3RD ON THE INTERSTATE.

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