NHTSA Complaint #11547325 — 2012 MAZDA CX-9

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11547325
Vehicle 2012 MAZDA CX-9
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I was driving normally when I started sowing down and noticed the brakes were harder to push. I finally stopped just before almost rear-ending a vehicle in front of me. It turns out the brake booster, a known problem that was not communicated to me a few years ago, failed and makes braking the vehicle harder, increases distance, and makes the vehicle unsafe to drive. The problem has been reproduced via a diagnostic test at Mazda of Gladstone dealership on 9/27/23. The dealership has been the only people who have inspected the issue. There were no warning signs, no warning lights, nothing. It was scary because I didn't think my vehicle was going to stop. It's completely dangerous. I have not gotten the vehicle repaired yet because I believe Mazda holds responsibility as this has been a known issue with their cars.

Related Complaints for the 2012 MAZDA CX-9

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#11446811 I was driving along the highway and traffic began to slow. I pushed the brakes and the car did not stop.

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