NHTSA Complaint #11640738 — 2012 MAZDA CX-9

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11640738
Vehicle	2012 MAZDA CX-9
Component	AIR BAGS
Date of Incident	January 31, 2025
Date Filed	February 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My driver and passenger side curtain airbags randomly deployed without a collision. Thankfully I was at a stop sign when this happened. If it happened while I was driving, I’m sure I would have wrecked and could possibly be dead. It was loud! I thought I’d been shot or that I’d driven over a bomb. We did take the car to someone that’s certified in airbags and it was stated that this was due to a manufacturer’s defect. I also have lots of pictures. There was no warning when the airbags deployed. Mazda is refusing any responsibility due to the car being outside of the warranty.

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