NHTSA Complaint #11330274 — 2012 MAZDA CX-9

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11330274
Vehicle	2012 MAZDA CX-9
Component	POWER TRAIN
Date of Incident	November 1, 2016
Date Filed	June 23, 2020
Mileage	92,205 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

11/1/2016- AT 92,205 MILES VEHICLE SHUDDERED WHEN I STEPPED ON ACCELERATOR. I WAS TOLD IT WAS TRANSMISSION RELATED. ON MY WAY TO MECHANIC VEHICLE COMPLETELY SEIZED; HAD TO HAVE IT TOWED TO TRANSMISSION SHOP. ANGLE GEAR HAD TO BE REPLACED BECAUSE TRANSFER CASE OIL BURNED OFF BECAUSE CATALYTIC CONVERTER IS PLACED TOO CLOSE AND IT COOKS LUBRICANT. I WAS TOLD THIS IS A KNOWN PROBLEM WITH MAZDA CX9'S. COST 1,400. MAZDA WAS UNWILLING TO COVER REPAIRS AT ALL. 6/22/2020 - 130,000 MILES SAME SHUDDERING HAPPENED WHEN STEPPED ON ACCELERATOR AND SAME ISSUE. CALLED MAZDA AND SAME RESPONSE 'NOT OUR PROBLEM, IT'S OUT OF WARRANTY'. *TR

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