NHTSA Complaint #11063769 — 2016 TOYOTA HIGHLANDER ENGINE

Complaint Details

ODI Number	11063769
Vehicle	2016 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	January 1, 2018
Date Filed	January 19, 2018
Mileage	7,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHENEVER THE WEATHER IS COLDER LIKE 35 DEGREES OR LOWER I AM HAVING ISSUES STARTING THE VEHICLE. THE DEALER ALREADY CHANGED THE BATTERY BUT IT DID NOT HELP. I HAD THE VEHICLE BY THE DEALER FOR 10 DAYS BUT THEY COULDN'T FIGURE IT OUT. IN THIS TIME I HAD TO PAY OUT OF POCKET FOR RENTAL AND OTHER EXPENSES. YESTERDAY IT TOOK ME 45 MINUTES UNTIL I WAS ABLE TO START THE VEHICLE. I SPOKE TO TOYOTA AND THEY ARE NOT VERY HELPFUL.

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