NHTSA Complaint #11061017 — 2016 MAZDA CX-5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11061017
Vehicle	2016 MAZDA CX-5
Component	ELECTRICAL SYSTEM
Date of Incident	January 7, 2018
Date Filed	January 7, 2018
Mileage	15,613 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE AUTOMATIC LOCKING DOES NOT ALWAYS WORK. I AGREE WITH COMPLAINTS 1090985 AND 10885776 IN THAT IT SEEMS TO BE FINE 90% OF THE TIME, WHICH LULLS YOU INTO A FALSE SENSE OF SECURITY. NOW, I MAKE SURE THAT HE LIGHTS FLASH AS I WALK AWAY. I HAD TURNED OFF THE CHIRP BECAUSE IT DISTURBS THE PEACE, BUT MAY TURN IT BACK ON, SINCE WALKING AWAY AND LOOKING BACK ALSO HAS ITS RISKS. I COULD BE WALKING AWAY TOO QUICKLY SOMETIMES OR SOMETHING ELSE IN MY POCKET MAY BE SHIELDING THE KEY FOB, BUT IF OTHERS ARE ALSO EXPERIENCING THIS PROBLEM, MAYBE IT IS NOT A USER ISSUE. PERHAPS THE OWNER'S MANUAL SHOULD MENTION THESE POSSIBILITIES, IF THEY INDEED ARE THE CAUSE OF THE PROBLEM. AN UNLOCKED CAR IS A SERIOUS SECURITY RISK.

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