NHTSA Complaint #10991964 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10991964
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	May 20, 2017
Date Filed	May 28, 2017
Mileage	46,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BLACK WINDOW TRIM ON DRIVERS SIDE BLUE OFF WHILE AT SPEED ON THE HIGHWAY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE OTHER SIDE BLEW OFF APPROXIMATELY 18 MONTHS AGO. BOTH INSTANCES WERE REPAIRED AT FUTURE FORD IN CLOVIS CA. I LIVE IN VERY HOT SUMMER ENVIRONMENT. I FEEL THE SUN IS BAKING THE BLACK WINDOW TRIMS AND CAUSING THE RETAINING CLIPS, AND ADHESIVE, TO WEAKEN. BOTH TIMES HAPPENED ON THE FREEWAY AT APPROXIMATELY 70 MPH. THE FIRST TIME WAS IN A STRONG CROSSWIND IN THE LATE MORNING. TEMPERATURES WERE IN THE 80'S. THIS TIME, WAS IN THE EARLY MORNING, APPROXIMATELY 0830. THE TEMPERATURE WAS IN THE HIGH 60'S.

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