NHTSA Complaint #10991116 — 2012 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10991116
Vehicle	2012 MAZDA CX-9
Component	ENGINE
Date of Incident	May 16, 2017
Date Filed	May 23, 2017
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

PURCHASED THE VEHICLE NEW FROM DAVIS MOORE MAZDA- WICHITA, KS. FOR THE PAST 4 YEARS WE HAVE EXPERIENCED MULTIPLE ENGINE STALLS AS WELL AS COMPLETE ENGINE STOPPING WHILE DRIVING, CITY, HIGHWAY, TURNING ETC. HAVE HAD THE CAR INTO THEIR SERVICE DEPT. MANY TIMES AND THEY KEEP SAYING IT IS FINE ( THE LAST TIME THEY SAID IT MIGHT BE CAUSED BY HAVING 8 OZ TOO MUCH ENGINE OIL IN IT). WE HAVE LESS THAN 12,000 MILES ON IT TO DATE BECAUSE WE ARE AFRAID TO DRIVE IT. I BELIEVE THIS IS A VERY REAL SAFETY ISSUE. WE HAVE ALL THE PAPERWORK FOR EACH SERVICE DEPT. VISIT. LAST TWO VISITS WE WERE TREATED LIKE WE WERE MAKING THIS STUFF UP. THIS HAS BEEN HAPPENING EVERY YEAR SINCE PURCHASING.

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