NHTSA Complaint #11361709 — 2012 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11361709
Vehicle 2012 MAZDA CX-9
Component ENGINE
Date of Incident
Date Filed
Mileage 99,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

MY WIFE WAS DRIVING DOWN A CITY STREET WHEN THE CAR COMPLETELY SHUT DOWN AND LOST ALL POWER. LUCKILY, SHE WAS ABLE TO STOP WITHOUT CAUSING AN ACCIDENT. WE HAD CAR TOWED TO AN INDEPENDENT MECHANIC. AFTER INSPECTION WE WERE TOLD THE WATER PUMP HAD FAILED CAUSING COOLANT TO LEAK INTO THE ENGINE AND CAUSED COMPLETE ENGINE FAILURE. WE WERE QUOTED $8K-$10K TO REPLACE THE ENGINE. THE 2012 MAZDA CX-9 ONLY HAD 99K MILES, BUT UNFORTUNATELY OUR EXTENDED WARRANTY EXPIRED A FEW YEARS AGO, SO MAZDA WAS OF NO HELP. WE WERE LEFT TO JUNK OUR CAR FOR A FRACTION OF WHAT IT'S VALUE SHOULD HAVE BEEN. APPARENTLY THIS IS A KNOWN ISSUE AND WE WILL BE JOINING THE CURRENT CLASS ACTION LAWSUIT AGAINST MAZDA.

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