NHTSA Complaint #10980948 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10980948
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 10, 2015
Date Filed	April 26, 2017
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY DRIVERS SIDE AND PASSENGER SIDE DOORS ONLY OPEN FROM THE INSIDE. MY BACK PASSENGER SIDE DOOR DOES NOT OPEN AT ALL. I'VE HAD THE FRONT LOCKS GREASED AND THEY STILL ONLY OPEN FROM THE INSIDE. SO TO GET IN THE VEHICLE, YOU HAVE TO UNLOCK IT, OPEN BACK DRIVER SIDE DOOR, REACH IN AND OPEN DRIVER DOOR AND THEN PASSENGER FROM INSIDE. NO MECHANIC I'VE SPOKEN WITH OR TAKEN MY VEHICLE TO HAS BEEN ABLE TO GET IN THE BACK PASSENGER DOOR INCLUDING THE DEALERSHIP.

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