NHTSA Complaint #10966335 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10966335
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 1, 2016
Date Filed	March 16, 2017
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER DOOR FAILED TO CLOSE CORRECTLY. THE CONTACT WOULD CLOSE AND LOCK THE DOORS; HOWEVER, THE OVERHEAD LIGHT AND THE WARNING INDICATOR ON THE INSTRUMENT PANEL REMAINED ILLUMINATED, WHICH INDICATED THAT THE DOORS WERE NOT CLOSED. THE CONTACT HAD TO CLOSE THE DOOR SEVERAL TIMES UNTIL THE LIGHTS WERE NO LONGER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

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