NHTSA Complaint #10944167 — 2015 FORD F-150

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10944167
Vehicle	2015 FORD F-150
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	December 20, 2016
Date Filed	January 10, 2017
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

SUPERCREWS REAR DOOR LOCKS DO NOT WORK ELECTRONICALLY. ALSO DRIVER DOOR LOCKS DO NOT WORK ELECTRONICALLY(BUTTON OR KEY FOB) OR MANUALLY EITHER INSIDE OR WITH KEY OUTSIDE. ALSO ONCE OPEN, THE DOOR WILL NOT LATCH WHEN CLOSED. THIS HAPPENS WHEN THE TEMPERATURE IS BELOW FREEZING. HAS ONLY HAPPENED STATIONARY AND ON DIFFERENT DAYS. LEAVING THE TRUCK RUN WITH HEAT ON HIGH ALLOWS THE DOORS TO LOCK/LATCH. THIS IS NOT AN ISSUE WITH THE KEY LOCK OR DOOR SEALS FREEZING AS THERE WAS NO ADVERSE WEATHER OTHER THAN THE COLD TEMPERATURE. DEALER INFORMED ME THAT IT HAPPENS WHEN THE TEMPERATURE IS 22F OR COLDER AND THAT THEY HAVE MORE COMPLAINTS BUT NOT ENOUGH FOR A RECALL. INFORMED THAT FORD IS WORKING ON A FIX AND THE PARTS ARE CURRENTLY BACKORDER. SAW ONLINE THAT IT LOOKS LIKE THIS HAS BEEN AN ISSUE WITH THIS STYLE TRUCK FOR OVER A YEAR. *TR

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