NHTSA Complaint #10911127 — 2007 LINCOLN TOWN CAR

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,000. ..UPDATED 11/17/16 *BF THE CONSUMER STATED HER HUSBAND FIXED THE STEERING PROBLEM ON HIS OWN AND AT HIS EXPENSE. UPDATED 12/15/16.8JB