NHTSA Complaint #10823694 — 2007 LINCOLN TOWN CAR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10823694
Vehicle	2007 LINCOLN TOWN CAR
Component	STEERING
Date of Incident	January 30, 2016
Date Filed	February 2, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING SHAFT AND STEERING KNUCKLES FRACTURED FROM THE STEERING WHEEL CONNECTION. THE STEERING WHEEL BECAME EXTREMELY LOOSE WITHOUT WARNING. THE CONTACT HAD TO CAUTIOUSLY MANEUVER THE STEERING WHEEL DUE TO THE SUDDEN FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V704000 (STEERING) AND 13V385000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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