NHTSA Complaint #10821115 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10821115
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	January 18, 2016
Date Filed	January 19, 2016
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

WHILE I WAS DRIVING ON THE HIGHWAY DOING 65MPH, THE MOLDINGS BOTH LEFT AND RIGHT THAT ARE ATTACHED TO THE FRONT WINDSHIELD FLEW OFF AND COULD HAVE CAUSED AN ACCIDENT OR SOMETHING MORE SERIOUS. NOW I AM LEFT WITH ALL THE NUTS AND BOLTS EXPOSED AND FORD WILL NOT COVER, INSTEAD THEY WANT ME TO PAY $500 TO FIX IT. I JUST PURCHASED THIS VEHICLE 6 MONTHS AGO AND HAVE READ ONLINE OF THIS SAME THING HAPPENING TO MANY OTHERS WHO WERE TOLD THEY WOULD HAVE TO PAY AS WELL. FORD IS LUCKY NO ONE WAS SERIOUSLY HURT, I WANT THIS INVESTIGATED SO NO FUTURE ACCIDENTS HAPPEN .

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