NHTSA Complaint #10706472 — 2008 SUBARU OUTBACK

2008 SUBARU OUTBACK. THE DASH INSTRUMENT PANEL AIRBAG WARNING LIGHT WOULD INTERMITTENTLY COME ON AND STAY ON FOR EXTENDED PERIODS OF TIME. THE RED AIRBAG LIGHT WOULD OCCASIONALLY TURN OFF BUT FOR THE MOST PART IT WAS ON CONTINUOUSLY. DEALERSHIP ADVISED THAT WHEN THE RED AIRBAG WARNING LIGHT IS ILLUMINATED THE AIRBAG SYSTEM IS INOPERATIVE. THE VEHICLE WAS TAKEN TO OUR LOCAL DEALERSHIP ON 3/30/2015 AND THE SERVICE REPORT INDICATES A SCAN NOTED AIRBAG CODE 26 -PASSENGER SIDE INDICATOR FAILURE. THE DEALERSHIP RECOMMENDED CORRECTION WAS THE REPLACEMENT OF THE MAP LIGHT ASSEMBLY (PART #92151AG13AOR) FOR A COST IN MATERIAL OF $163.95 AND LABOR OF $34.52, PLUS THE DIAGNOSTIC LABOR OF $35.00. COST TO CORRECT THE PROBLEM WAS NOT COVERED. THE SERVICE MANAGER WAS VERY FAMILIAR WITH THIS TYPE OF AIRBAG SYSTEM FAILURE IN SUBARUS OF THIS SPECIFIC MODEL YEAR AND ALSO VEHICLES MANUFACTURED WITHIN THE SAME TIME PERIOD. RESEARCH INDICATES THAT THE AIRBAG WARNING LIGHT PROBLEM IS LOCATED WITHIN THE OVERHEAD MAP LIGHT MODULE AND THE FAILURE OF SOLDERING AT THE LED LIGHTS WITHIN THIS ASSEMBLY. A NEW MAP LIGHT CONSOLE WAS ORDERED AND HAS BEEN REPLACED WHICH HAS, AT THIS TIME, CORRECTED THE PROBLEM. THIS SPECIFIC ISSUE IS WELL DOCUMENTED WITH THE N.H.T.S.A. ON LINE COMPLAINT DATA (54 COMPLAINTS ALONG SIMILAR CONSOLE LIGHT PANEL FAILURE). AIR BAG SYSTEMS HAVE BEEN MANDATORY ON VEHICLES FOR BOTH FRONT SEAT OCCUPANTS SINCE SEPTEMBER 1998. AIRBAG SYSTEMS ARE NOT OPTIONAL EQUIPMENT, AND WITH THE COMBINATION OF SEAT BELTS, REPRESENT THE CRITICAL COMPONENTS OF A PASSENGER SAFETY SYSTEM. THIS SPECIFIC TYPE OF FAILURE INDICATES A PROBLEM THAT HAS NOT BEEN VOLUNTARILY RECALLED OR ADDRESSED BY THE MANUFACTURER. BECAUSE THIS DEFECT INVOLVES A VITAL SAFETY SYSTEM, AND IN ORDER TO PROTECT THE CONSUMER, AN INVESTIGATION AND RECALL SHOULD BE COMMENCED. *TR