NHTSA Complaint #10690547 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10690547
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	February 16, 2015
Date Filed	February 25, 2015
Mileage	38,236 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

PURCHASED VEHICLE FROM FORD DEALER AS A PRE-CERTIFIED VEHICLE AT DELIVERY FOUND THE FRONT EDGE OF THE HOOD HAD BUBBLING PAINT, DEALER TRIED TO HAVE FORD COVER THE REPAIR BUT FORD DENIED THE CLAIM DUE TO VEHICLE BEING OUT OF WARRANTY BY MILEAGE, VEHICLE IS 2 YRS OLD AND ONLY 2200 MILES OUT OF WARRANTY BY MILEAGE. THIS IS A KNOW ISSUE WITH TO HAPPEN WITH ALUMINUM HOODS SINCE 2002 AND FORD HAS PREVIOUS TSB'S FOR OLDER VEHICLES DUE TO THIS ISSUE.

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