NHTSA Complaint #10683065 — 2008 SUBARU OUTBACK

I'M UPDATING MY 2/3/15 COMPLAINT 10680982. I CONTACTED SUBARU DIRECTLY ON THE SAME DAY AND INCLUDED A COPY OF THE COMPLAINT I FILED WITH NHTSA AND MY BILL FOR THE REPLACEMENT OF THE OVERHEAD AIRBAG CONTROL MODULE. IN THE REPORT THE SUBARU TECH SAID THE UNIT WAS SHORTING OUT, SHOWING CODE "26 FOR PASSENGER?S AIRBAG INDICATOR FAILURE AND S8 AIRBAG LIGHT ON." I ALSO GAVE SUBARU MY TALLY OF MY FIRST CURSORY SEARCH OF THE NHTSA COMPLAINTS DATABASE ON THE WORD "AIRBAG" FOR ALL MODELS OF SUBARU FROM 2000 TO PRESENT. THE SEARCH RESULTED IN 145 COMPLAINTS. AFTER I LOOKED THROUGH THE FIRST 60 COMPLAINTS I FOUND 45 OF THEM THAT SEEMED TO BE ABOUT THIS EXACT PROBLEM - THE AIRBAG WARNING LIGHT ON THE DASHBOARD AND/OR PASSENGER SIDE AIRBAG OVERHEAD INDICATOR GOING ON AND OFF INTERMITTENTLY. THESE COMPLAINTS WERE ACROSS EVERY MODEL OF SUBARU AND YEARS FROM 2003 TO 2013. MY 2008 OUTBACK HAD THE MOST COMPLAINTS - 13. OTHER SEARCHES FOR DIFFERENT KEY WORDS AND SPELLINGS OF AIRBAG RESULTED IN MANY HUNDREDS OF RESULTS, TOO MANY FOR YOUR DATABASE TO DISPLAY, PROBABLY MANY OF THEM WERE ABOUT THE RECENT AIRBAG RECALL ISSUE. SUBARU'S CUSTOMER SERVICE DEPARTMENT RESPONDED IMMEDIATELY AND ON 2/12/15 THEY PROMISED TO REIMBURSE ME FOR THE ENTIRE $352, THE TOTAL COST OF PARTS AND LABOR TO REPLACE THE MODULE. I URGE ALL SUBARU OWNERS TO TEST THEIR PASSENGER AIRBAG LIGHTS AND THOSE WITH PROBLEMS TO LODGE A FORMAL NHTSA COMPLAINT AND REPORT IT TO SUBARU. SINCE THE AIRBAG DOESN'T WORK WHEN THE LIGHT ISN'T WORKING PROPERLY THIS IS A VERY DANGEROUS PROBLEM! ENOUGH COMPLAINTS TO THE NHTSA WILL HELP PRESSURE SUBARU TO FINALLY LET ALL POTENTIALLY AFFECTED OWNERS KNOW ABOUT IT. *TR