NHTSA Complaint #10668824 — 2002 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10668824
Vehicle	2002 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	April 4, 2011
Date Filed	December 29, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE CAR WOULD HAVE A WARNING DISPLAY THAT A DOOR WAS AJAR AND WE WOULD CHECK ALL THE DOORS AND RE-CLOSE THEM ALL AND THE WARNING WOULD STILL APPEAR. THEN WE WOULD CHECK THE LIFT GATE WINDOW ON THE BACK AND RE-CLOSE IT AND THE DISPLAY WOULD GO AWAY, BUT THE LIFT GATE WAS CLOSED THE WHOLE TIME BEFORE. IT CONSTANTLY DOES THIS AND NOW THE LIFT GATE HAS A CRACK IN IT. *TR

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Other STRUCTURE:BODY Complaints

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#11307302 — February 5, 2020 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ...

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#10435261 — November 11, 2011 — THE REAR HATCH HINGE BROKE AS I ATTEMPTED TO CLOSE THE HATCH. THE HATCH THEN SLAMMED DOWN ON MY HEAD. FORTUNATELY, I ...

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#11463995 — UNKNOWN OR OTHER — May 10, 2022 — Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.

#11307302 — VISIBILITY/WIPER — February 5, 2020 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ...