NHTSA Complaint #10435261 — 2002 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10435261
Vehicle	2002 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	October 26, 2011
Date Filed	November 11, 2011
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE REAR HATCH HINGE BROKE AS I ATTEMPTED TO CLOSE THE HATCH. THE HATCH THEN SLAMMED DOWN ON MY HEAD. FORTUNATELY, I WAS NOT INJURED - A LITTLE DAZED. MY LOCAL DEALER REPLACED THE HINGE FOR $230. I CONTACTED FORD HQ SERVICE BUT THEY REFUSED ANY CONCESSION. I HAD A SIMILAR INCIDENT IN JANUARY 2005, AND FORD REPLACED THE HINGE AT NO COST UNDER RECALL 04S20. OBVIOUSLY, THE ORIGINAL REPLACEMENT WAS NOT A PERMANENT FIX. *TR

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other STRUCTURE:BODY Complaints

#11469915 — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11307302 — February 5, 2020 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ...

#10668824 — December 29, 2014 — THE CAR WOULD HAVE A WARNING DISPLAY THAT A DOOR WAS AJAR AND WE WOULD CHECK ALL THE DOORS AND RE-CLOSE THEM ALL AND ...

#10547529 — October 10, 2013 — HELLO AND GOOD DAY, WHEN I 1ST PURCHASED MY MOUNTAINEER (PURCHASED USED WITH APPROX 119,000 MILES) I TOOK IT TO GE...

#10478865 — October 6, 2012 — MY MOTHER WAS AT HER PARENTS' HOUSE AND OPENED THE REAR GLASS PORTION OF THE LIFT GATE. UPON DOING SO, ONE OF THE LI...

Recent Complaints for the 2002 MERCURY MOUNTAINEER

#11562105 — STEERING — December 27, 2023 — Aftermarket rack and pinion system re-manufactured by Detroit Axel began leaking fluid and caused a loss of power ste...

#11469915 — ELECTRICAL SYSTEM — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11469915 — POWER TRAIN — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11463995 — UNKNOWN OR OTHER — May 10, 2022 — Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.

#11307302 — VISIBILITY/WIPER — February 5, 2020 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ...