NHTSA Complaint #10629519 — 2007 LEXUS IS 350

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10629519
Vehicle	2007 LEXUS IS 350
Component	STRUCTURE
Date of Incident	August 30, 2014
Date Filed	August 30, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

DASH IS MELTING CAUSING A GLARE MAKING IT HARD TO SEE. I WAS VERY UPSET WHEN I PURCHASED MY LEXUS IS350 AND SAW THE DASH STARTING TO MELT. LEXUS IS SUPPOSE TO BE A LUXURY CAR BUT I FIND IT HARD TO BE TRUE WITH THE LACK OF ATTENTION TO DETAIL WHEN IT COMES TO THE DASH AND DOOR PANEL MELTING. I AM ONLY 5'0 TALL AND NO MATTER IF I RAISE MY SEAT UP DOWN BACK FORWARD THE MELTED DASH MAKES A GLARE ON THE WINDSHIELD MAKING IT VERY HARD TO ALMOST IMPOSSIBLE TO SEE ON SUNNY DAYS. I DRIVE 100 MILES FOR WORK 5 DAYS A WEEK AND I FIND MYSELF OFTEN HAVING TO DUCK DOWN NEAR THE STEERING WHEEL JUST SO I CAN SEE OUT MY WINDSHIELD. THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH AND TOOK CARE OF COMPLETELY. TOYOTA DO YOU WANT TO BE THE ONE TO CALL MY CHILD WHEN I WRECK MY CAR DUE TO A "MELTING DASH" CAUSING A TERRIBLE GLARE MAKING IT HARD TO SEE AND DRIVE?? *TR

Related Complaints for the 2007 LEXUS IS 350

Other STRUCTURE Complaints

#10676851 — January 20, 2015 — MELTING DASH AND DOOR PANELS. *TR

#10649665 — October 24, 2014 — THE DASH HAS BECOME STICKY ALONG WITH THE OTHER PARTS MADE FROM THE SAME MATERIAL. I HAVE NOT DONE ANYTHING THAT WOUL...

#10625829 — August 17, 2014 — LEXUS HAS PRODUCED CARS WITH DEFECTIVE INTERIORS THAT ONLY LAST A FEW YEARS. FOR AN EXPENSIVE LUXURY CAR THAT IS SUPP...

#10620737 — August 7, 2014 — I AM ABSOLUTELY DISAPPOINTED THAT AFTER SEVEN YEARS THE DASHBOARD AND DOOR PANELS OF MY IS350 HAVE MELTED! THESE PART...

#10617821 — July 31, 2014 — MY INTERIOR IS MELTED AND HAS STAINED AND RUINED NEW EXPENSIVE CLOTHING . ITS ALSO REFLECTING SUN FROM DASHBOARD TO...

Recent Complaints for the 2007 LEXUS IS 350

#11510671 — STRUCTURE:INTERIOR PANELS:DASHBOARD — March 7, 2023 — The contact owns a 2007 Lexus IS350. The contact stated that the dashboard was melting and becoming sticky. The failu...

#11437165 — ENGINE — October 18, 2021 — The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA C...

#11437165 — POWER TRAIN — October 18, 2021 — The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA C...

#11399298 — STRUCTURE:INTERIOR PANELS:DASHBOARD — March 5, 2021 — TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY CAUSING A GLARE TO REFLECT...

#11228544 — UNKNOWN OR OTHER — June 30, 2019 — SURFACE OF DASHBOARD PLASTIC MATERIAL MELTED IN FRONT OF THE DRIVER SEAT AND BECAME SHINY, CAUSING GLARE WHICH IS BLI...