NHTSA Complaint #10578324 — 2004 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10578324
Vehicle	2004 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	March 18, 2014
Date Filed	April 8, 2014
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE HAD LOST SOME WATER/COOLANT AND BEGAN TO GET HOT. REPLACED FLUID AND DROVE HOME. KEPT LOOSING FLUID, SO I TOOK IT TO THE SHOP. THEY THOUGHT IT HAD A BLOWN HEAD GASKET. TOOK IT TO ANOTHER SHOP WHICH DISCOVERED THAT 3-4 OF THE HEAD BOLTS ARE STRIPPED; THEY ARE STEEL AND THE BLOCK IS ALUMINUM. REPAIR KIT EXISTS AND HAS BEEN ORDERED. SO, TOYOTA MUST KNOW ABOUT THIS PROBLEM AND COULD HAVE ISSUED AN ADVISORY TO ALL OWNERS. EXPECTED THIS MOTOR TO LAST 150-250 THOU MILES, BUT THIS IS A BUILT IN PROBLEM THAT COULD HAVE BEEN AVOIDED. TOYOTA SHOULD COVER THE REPAIR COSTS. *TR

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