NHTSA Complaint #10681355 — 2004 TOYOTA HIGHLANDER

MY CAR BEGAN OVERHEATING AT 140K MILES. TOOK IT TO A MECHANIC AND HAD THE WATER PUMP AND THERMOSTAT REPLACED. THE CAR OVERHEATED AGAIN A WEEK LATER. TOOK IT BACK TO THE MECHANIC AND HE TOLD ME THE HEAD GASKET WAS BLOWN AND HAD TO BE REPLACED. WHEN HE WENT TO REPLACE THE GASKET HE FOUND THAT THREE HEAD BOLTS WERE STRIPPED ON THE BLOCK. THE CYLINDER HEAD BOLTS SEPARATING FROM LOWER PART OF ENGINE BLOCK CAUSED A COOLANT LEAK. THIS IS OBVIOUSLY A MANUFACTURING ERROR. THIS CAR WAS BOUGHT BRAND NEW AND HAS BEEN DRIVEN BY THE SOLE OWNER. HAD OIL CHANGES EVERY 3,000 MILES AND NEVER HAD AN ISSUE BEFORE NOW. PLEASE PLACE A RECALL FOR THIS DEFECT. THIS IS NOT THE OWNERS FAULT, NOR SHOULD IT BE THEIR RESPONSIBILITY. *TR