NHTSA Complaint #10714728 — 2004 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10714728
Vehicle	2004 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	April 20, 2013
Date Filed	May 5, 2015
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WAS DRIVING ON THE HIGHWAY ABOUT 60-65 MPH WHEN ENGINE BEGAN OVER HEATING. PULL OVER RADIATOR WAS LOW. PUT ANTIFREEZE IN DROVE HOME CHECK WAS ALLOW AGAIN. THE NEXT CALLED TOYOTA DEALER, WITH OUT EVEN LOOKING THEY SAID YOU PROBABLY HAVE A BLOWN HEAD GASKET. BUT WHEN WE TEAR IT DOWN AND IF THE HEAD BOLTS ARE STRIPPED OUT IT WILL COST UPWARDS OF 2000.00. SO NOW I HAVE THE CAR IN AN INDEPENDENT SHOP. I'M OUT ALMOST 800.00 NOW, AND THE CARS STILL NOT FIXED. I BELIEVE TOYOTA KNEW ABOUT THIS PROBLEM LONG BEFORE I BOUGHT THIS CAR. I WENT ON THE INTERNET AND FOUND THE HAS BEEN HAPPENING IN 2001-2006 MODELS.I THINK THEY SHOULD BE HELD RESPONSIBLE. *TR

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