NHTSA Complaint #11386458 — 2004 TOYOTA HIGHLANDER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11386458
Vehicle	2004 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	December 31, 2020
Date Filed	January 4, 2021
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AND PRESSING TO BRAKE PEDAL, THE PEDAL FAILED TO RETURN TO THE IDLE POSITION. THE VEHICLE STABILITY CONTROL MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN DRIVEN TO THE LOCAL DEALER GROOVE TOYOTA LOCATED AT 5460 S BROADWAY, ENGLEWOOD, CO 80113 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 126,000.

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