NHTSA Complaint #10572758 — 2014 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10572758
Vehicle	2014 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	September 7, 2013
Date Filed	March 17, 2014
Mileage	150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

THE DASH LIGHTS WILL NOT DIM AUTOMATICALLY AS DESCRIBED IN THE MANUAL AS WELL AS FROM FORD TECHNICIANS. THEY ARE ON FULL BRIGHT ALL THE TIME. AN ANALOGY WOULD BE LIKE HAVING AN ONCOMING CAR HAVING ITS HEADLIGHTS ON HIGH BEAM AT NIGHT AND THEREFORE BE BLINDING. THERE IS A MANUAL OVERRIDE TO ADJUST BUT THIS MUST BE DONE EVERY TIME THE CAR IS STARTED. I TALKED TO A FORD REP AND WAS TOLD, "NOTHING IS PERFECT, DEAL WITH IT". THE LOCAL SERVICE DEPARTMENT HAS NO KNOWLEDGE ON HOW TO REPAIR IT AS FORD HAS YET TO ISSUE AN ADVISORY. I WOULD THINK FORD WOULD WANT ITS SOPHISTICATED CARS TO WORK CORRECTLY. WE WILL SEE. *TR

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