NHTSA Complaint #10547404 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10547404
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	April 1, 2013
Date Filed	October 9, 2013
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

AFTER ALL THE NEW CAR SMELLS BEGAN TO WEAR OFF WE BEGAN TO NOTICE WHAT SEEMED TO BE EXHAUST FUMES WHEN WE WERE DRIVING UP HILLS. WE SOON NOTICED THAT IT HAPPENED ANYTIME UPON HARD ACCELERATION. THE SMELL IS ENOUGH TO MAKE YOUR EYES BURN AND WATER FROM UP IN THE DRIVER SEAT. WE THOUGHT MAYBE IT WAS COMING FROM THE REAR BUT TRIED IN ALL POSITIONS AND OFF AND STILL HAVE IT. THE FORD FIX WITH THE NEW VENT, SEALANT, ETC. WAS DONE AND HAD NO EFFECT ON IT. IT WAS BROUGHT BACK INTO THE DEALERSHIP A SECOND TIME AND THE OPPOSITE VENT WAS REPLACED, STILL NO CHANGE. WE BROUGHT IT BACK INTO THE DEALERSHIP A THIRD TIME AND IT WAS CHECKED FOR IMPROPER BODY SEALS AND WEATHER STRIPS WITH NOTHING FOUND. WE ARE NOW TOLD WE HAVE TO JUST WAIT AND SEE IF FORD COMES UP WITH A FIX. *TR

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