NHTSA Complaint #10503016 — 2004 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10503016
Vehicle	2004 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	March 9, 2013
Date Filed	March 14, 2013
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

THE ENGINE OVERHEATED DESPITE THE NO INDICATION OF HIGH TEMPERATURES FROM THE TEMPERATURE GAUGE. WE HAD IT TOWED TO THE DEALER WHO MISDIAGNOSED IT INITIALLY. WE THEN DROVE IT BACK FROM DEALER (7 MILES) TO OUR HOME AND IT OVERHEATED AGAIN. NOW THE DEALER SAYS AT A BARE MINIMUM THE HEAD GASKET NEEDS REPLACEMENT ($3200) AND IT COULD NEW AN ENTIRELY NEW ENGINE. I DON'T KNOW HOW THIS IS POSSIBLE AT 86,000 MILES. AFTER DOING SOME RESEARCH I HAVE FOUND OTHERS WITH THIS PROBLEM ESPECIALLY 4 CYLINDERS BUT IT IS NOT RECALL. PLEASE HELP, I AM UNEMPLOYED AND NEED THIS CAR! *TR

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