NHTSA Complaint #10473054 — 2004 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10473054
Vehicle	2004 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	July 6, 2012
Date Filed	August 30, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ENGINE WAS LEAKING COOLANT. CAR WAS BROUGHT TO REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE ENGINE CYLINDER'S HEAD BOLTS WERE STRIPPED CAUSING THE LEAK. LATER WAS INFORMED DAMAGE WAS DUE TO THE PLACEMENT OF THE INSULATION FOAM RUBBER PIECE BETWEEN THE INTAKE MANIFOLD AND THE ENGINE BLOCK THAT CREATED AN UNEVEN DISPERSION OF HEAT, CREATING FATIGUE IN THE ALUMINUM BLOCK ALLOWING THE HEADBOLT TO STRIP. CONTACTED TOYOTA WHO REFUSED TO ACKNOWLEDGE MANUFACTURING DEFECT. REPAIRS TOTALED $2,000 DUE TO THIS MANUFACTURING ERROR. *TR

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