NHTSA Complaint #10430748 — 2002 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10430748
Vehicle	2002 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	June 23, 2009
Date Filed	October 19, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY COMPLAINT IS ON THE REAR BACK PANEL. WHEN I BOUGHT THIS CAR MY BACK PANEL CRACKED AT 76,000 MILES. OUT OF POCKET COST TO ME TO REPLACE THIS PANEL $500. NOW 2 MONTHS AGO I NOTICED A CRACK IN THAT PANEL AND DAYS LATER THE ENTIRE PANEL FLEW OFF MY CAR AS I AM DRIVING DOWN THE ROAD! I CAN ONLY IMAGINE THE SHOCK OF THE DRIVER IN THE VEHICLE BEHIND ME. FORD/MERCURY SHOULD MAN UP AND RECALL THESE. FIND A PERMANENT SOLUTION FOR AN OBVIOUS DESIGN FLAW ON THEIR PART. EVERYWHERE I GO I SEE MOUNTAINEERS AND EXPLORERS WITH CRACKED, HALF GONE OR COMPLETELY GONE REAR BACK PANELS. RIDICULOUS. *TR

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